Employee
relations has replaced industrial relations as the term for defining the
relationship between employers and employees. Today, employee relations (ER)
is seen as focusing on both individual and collective relationships in the
workplace, with an increasing emphasis on helping line managers establish
trust-based relationships with employees. A positive climate of employee
relations - with high levels of employee involvement, commitment and engagement
- can improve business outcomes as well as contribute to employees' well-being. (CIPD, 2017 Apr 24)
Both
employer and employee have expectations. Employer expects that the all
employees should work to achieve organizational goals with the organization
policy and procedures. Also employees expects organization will treat them
fairly, consistently and also will look after them in such conditions that
includes their employment agreement. In MAS Holdings the company believe that
all employees should have same facilities and they are working with the term
which is “Facilities beyond expectations” to treat employees as stakeholders.
The Trust between employer and employee is a significant fact in employee
relations as level of trust within and between groups can change relationship
in the work place and it is easy to violate, damage or lose the trust but it is
difficult to build trust as trust can both evolve and dissolve as relationship
change. (Skinner & Searle, 2011) The trust enrich the
psychological contract which defined as the
relationship between employer and employee where there are unwritten mutual expectations
for each side. (Wikipedia, 2017) Further work engagement, job involvement and
organization commitment has core relationship when building a strong ER.
A quality
ER results in employees by mitigating employee’s dissatisfaction such as
absenteeism, employee turnover, working to rule etc. improves employee loyalty
within the organization. Also the organization getting benefits such as improving
business outcome, cost effectiveness etc. (Leat, 2012)
Bibliography
1. CIPD, (2017). CIPD. [Online]
Available at: https://www.cipd.co.uk/knowledge/fundamentals/relations/employees/factsheet
[Accessed 14 November 2017].
Available at: https://www.cipd.co.uk/knowledge/fundamentals/relations/employees/factsheet
[Accessed 14 November 2017].
2.Leat, M. (2012).
Exploring Emlpoyee Relations. Oxford: Butterworth-Heinemann.
3.Skinner, D.
& Searle, R. (2011). Trust and Human Resource Management. Chelthenham:
Edward Elgar Publishing.
4.Wikipedia, (2017).
Wikipedia. [Online]
Available at: https://en.wikipedia.org/wiki/Psychological_contract
[Accessed 14 Nov 2017].
Available at: https://en.wikipedia.org/wiki/Psychological_contract
[Accessed 14 Nov 2017].

Manoj, comprehensive report
ReplyDeleteEmployee relations has replaced industrial relations as the term for defining the relationship between employers and employees this is not correct. The In-text reference should be (CIPD, 2017). Please no referencing from (Wikipedia, 2017) for academic work strictly. You have not In-Text referenced and given a figure no in the diagram you have put in this essay. When you write abbreviations e,g Employee Relations (ER). Your Essay should have full Referencing and not Bibilography Web site referencing we need accessed date and time please
ReplyDeleteYou have written a well-structured, researched essay, which should have awarded excellent grade. However all of the above carelessness makes it un-authoritative and lacks credibility. We are in a Master Programme NVQ 8,9,10 expect high professionalism
well written essay good example
ReplyDeleteVery good flow & good references.
ReplyDeleteWell structured essay.please do not take references from wikipedia for academic writing.but this is a powerfull essay.
ReplyDeletePerfect comprehensive essay. Employee relations are much talked in this century. Employees are the roots of an organization which meaned by your essay. Keep up the good work
ReplyDelete